Iberostar Waves Tucan – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710,
-
Close to Playacar Beach
Great
8.6
/10
4.1
4.6
/5
Loved by Iberostar Waves Tucan guests
Eco-friendly hotel
Jungle grounds
Cute staff
Delicious food
"The resort is stunning- animals everywhere (monkeys, coatis, agouti, monkeys, peacocks, iguanas), gorgeous plants, decor, and felt very open and not crowded at all."
Meredith from United States
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"Excellent swimming pool and entertainment. Buffet is amazing, super super!. You can go to the center by walking, it's safe."
Andreia from Saudi Arabia
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"It's an eco resort surrounded by lush jungle."
Ta5h_O from Canada
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5-star all-inclusive resort in a tropical rainforest with beachfront access in Playa del Carmen
Accommodations & Grounds
The resort's 22 buildings are set along the Caribbean coast and inside a tropical rainforest with free-roaming peacocks, coatis, and howler monkeys. All rooms include a private terrace and multiple bathrooms, and premium oceanfront junior suites add whirlpool baths with sea views. The property has 4 outdoor swimming pools, a dedicated Aqua Fun area for children, and direct access to a white-sand beach with no rocky areas.
Dining
Guests have access to 8 restaurants serving Japanese, Mediterranean, and Steakhouse cuisines, including the Bonsai restaurant that requires reservations for its teppanyaki show. The buffet restaurants offer nightly themes such as a Mexican extravaganza on Fridays and a seafood spread on Wednesdays. A snack bar by the pool serves burgers, hot dogs, and fresh fruit from 11 a.m., and an ice-cream stand is open daily from 11 a.m. to 3 p.m.
Activities & Family
The hotel operates a Star Camp program for children aged 4 to 17 with supervised daily activities, face painting, and a kiddie pool with a slide and playground. Live music, evening entertainment, and a fire show on the beach take place nightly, while daytime options include pool volleyball, Zumba, and archery. Families can use tennis courts, a billiards table, and non-motorized water sports such as kayaking and snorkeling at no extra cost.
Diving & Wellness
The on-site Dressel Divers center is an official PADI facility offering scuba certification courses and guided diving outings to nearby reefs and cenotes. The full-service spa includes a sauna, steam room, hammam, and a hydrotherapy circuit with massage showers and a cold plunge pool. Guests can book body wraps, facials, and massages, and the spa lounge and relaxation area are open to all hotel guests.
Location & Awards
The resort is situated inside the gated community of Playacar, a 10-minute walk from a shopping complex and a US$10 taxi ride from Playa del Carmen's Fifth Avenue. Daily ferries to the island of Cozumel depart from a nearby pier, and the ancient Mayan city of Tulum is a 45-minute drive south. The hotel holds a TripAdvisor Certificate of Excellence and has received 5 additional tourism awards for guest reviews.
Highlights
Accommodations: Oceanfront junior suites with whirlpool baths
Activities: Star Camp for ages 4-17, fire show on the beach
Dining: 8 restaurants including Japanese teppanyaki
Diving: Official Dressel Divers center with PADI certification
Wellness: Full-service spa with hammam and hydrotherapy
Location: 45 min from Tulum, 10 min from Fifth Avenue
“Iberostar Waves Tucan distinguishes itself through its immersive rainforest setting, an attribute that consistently garners appreciation. The all-inclusive resort has earned accolades for outstanding service, particularly within its family-oriented Star Camp program, and it makes for a perfect base to discover Playa del Carmen. This is an exceptional property that effectively balances luxury with sustainable tourism.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Premium Pure Wellness
2 persons
35 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Premium Room
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Premium Accessible Room
2 persons
35 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class
Guest Parking
Public parking is possible on site for free.
Services
Paid airport shuttle
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
Iberostar Waves Tucan offers an impressive selection of dining venues that celebrate local flavors and refreshing culinary experiences amidst lush surroundings. Guests can relish everything from hearty buffets to exquisite à la carte meals, all set in vibrant, tropical atmospheres.
Buffet Tulum
International buffet with Mexican specialties
Ambiance
Family-friendly open-air setting under thatched roofs, surrounded by exotic plants and wildlife.
Key Offerings
A diverse buffet featuring popular Mexican dishes, an appetizer station, and an array of tacos to indulge in.