Book your stay on our website
and save up to 10%
compared to Booking.com!
Check rooms and rates
From295US$ /night
Check-in
12Dec2025Select date
Check-out
13Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Perfect
8.6
/10
4.6
/5

Amenities

Iberostar Waves Tucán offers all-inclusive access to a multitude of on-site facilities. Guests can enjoy a total of four outdoor swimming pools, perfect for both relaxation and recreation. An organized program of daily sports and activities caters to various interests, including water sports like kayaking and windsurfing.

Rooms

The hotel features a diverse selection of accommodations suited for families and couples. Guests can choose from options like the Two-Bedroom Penthouse Suite Ocean Front, which boasts a private terrace with a whirlpool bath. The rooms are designed with either jungle or ocean views, enhancing the tropical experience.

Location

Iberostar Waves Tucán stands on one of the finest beaches along the Riviera Maya, just 2.5 kilometers from the center of Playa del Carmen. Its strategic position allows for easy access to popular theme parks and cultural sites like Tulum, located less than an hour away. The resort is also directly opposite the island of Cozumel, which is accessible by daily ferry services.

Wellness

The wellness offerings at Iberostar Waves Tucán include the SPA Sensations, where guests can enjoy massages surrounded by the lush jungle or at the beachfront. Additional wellness activities feature sessions of yoga and Pilates aimed at promoting relaxation and mindfulness. The hotel also incorporates air purification systems in select rooms for a healthier stay.

Family Activities

The Star Camp program offers engaging activities specifically crafted for children aged 4 to 17 years. Kids can participate in hands-on workshops, outdoor games, and learn about environmental conservation in Starky's orchard. Families can also enjoy Aqua Fun, which includes water slides and a dedicated pool area for younger guests.

Highlights

Location: 2.5 kilometers from Playa del Carmen

Rooms: Two-Bedroom Penthouse Suite Ocean Front

Dining: 8 on-site restaurants offering various cuisines

Wellness: SPA Sensations with jungle massages

Family Activities: Star Camp for children aged 4-17

Water Sports: Free water sports for one hour daily

“Iberostar Waves Tucan distinguishes itself through its immersive rainforest setting, an attribute that consistently garners appreciation. The all-inclusive resort has earned accolades for outstanding service, particularly within its family-oriented Star Camp program, and it makes for a perfect base to discover Playa del Carmen. This is an exceptional property that effectively balances luxury with sustainable tourism.”
Hotel logo
James DavidEditor-in-Chief at Familyhotels
View all

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Premium Pure Wellness
2 persons
35 m² 
2 Double beds
Shower
Balcony
Premium Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Premium Accessible Room
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Last Room Available
2 persons
35 m² 
2 King Size Beds
Shower
Balcony
Click button to see more rooms
Show all rooms
Show all roomsLess

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Archery
  • Yoga class

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Dining Onsite

Iberostar Waves Tucan offers an impressive selection of dining venues that celebrate local flavors and refreshing culinary experiences amidst lush surroundings. Guests can relish everything from hearty buffets to exquisite à la carte meals, all set in vibrant, tropical atmospheres.
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo
Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International buffet with Mexican specialties
Ambiance
Family-friendly open-air setting under thatched roofs, surrounded by exotic plants and wildlife.
Key Offerings
A diverse buffet featuring popular Mexican dishes, an appetizer station, and an array of tacos to indulge in.
Reservation
No
Breakfast: 7:00 AM - 10:30 AM; Lunch: 12:00 PM - 5:00 PM; Daily.

Palapa Sur La Marimba

Steakhouse
Ambiance
Open-air dining experience with a relaxed, tropical vibe, perfect for soaking in the surroundings.
Key Offerings
Succulent grilled steaks and a selection of hearty sides, ideal for both lunch and dinner.
Reservation
No
Lunch: 12:00 PM - 5:00 PM; Dinner: 6:30 PM - 9:00 PM; Daily.

Bonsai

Japanese
Ambiance
Intimate atmosphere with elegant decor, designed for a captivating dining experience.
Key Offerings
A delightful selection of Japanese dishes offered for dinner, perfect for adventurous palates.
Reservation
Yes
Dinner: 6:30 PM - 9:00 PM; Daily.

Mare Nostrum

Mediterranean
Ambiance
Charming setting with soothing decor, creating a relaxed dining environment.
Key Offerings
Artfully prepared Mediterranean dishes served for dinner, offering a taste of the sun-drenched coasts.
Reservation
Yes
Dinner: 6:00 PM - 9:00 PM; Daily.

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
410 m
Restaurants
Les Crepes de Paris
2.6 km
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Activities and Dining Near Iberostar Waves Tucan
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10 minutes' drive
An eco-archaeological park offering wildlife, cultural performances, and natural beauty, great for families and couples.
Quinta Avenida
Quinta Avenida
10 minutes' drive
A vibrant street filled with shops, restaurants, and nightlife, perfect for both leisurely strolls and evening entertainment.
Cenote Calavera
Cenote Calavera
30 minutes walking
An enchanting cenote for swimming and snorkeling, known for its natural beauty and serene environment.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
10 minutes' walk
A convenient shopping destination featuring boutiques, cafes, and essential services in a relaxed outdoor setting.
Mahi Golf Course
10 minutes' walk
A scenic 18-hole golf course available for all skill levels, ideal for those looking to enjoy a round within nature.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes' walk
A beautiful cycling path suitable for leisurely rides, offering fresh air and stunning landscapes for relaxation.
Rio Secreto
10 minutes' drive
An underground river and cave system for a thrilling exploration experience, perfect for adventurous travelers.
Yoga Classes
10 minutes' drive
Various local studios offer serene yoga classes, ideal for relaxation and rejuvenation after a day of exploring.
Les Crepes de Paris
Les Crepes de Paris
10 minutes' drive
A charming creperie with a cozy atmosphere, serving delicious sweet and savory crepes, perfect for brunch or dessert.
INTI Beach
10 minutes' drive
Offers a beautiful beachfront dining experience with fresh seafood and stunning ocean views, ideal for romantic dinners.
Cenote Calavera
Cenote Calavera
30 minutes walking
A unique dining spot by the cenote, offering light bites and refreshing drinks in a serene natural setting.
Playacar Center
10 minutes' walk
A convenient spot with diverse dining options, ranging from casual bites to full meals, catering to various tastes.
La Vaquita
10 minutes' drive
A lively nightlife spot known for its fun atmosphere, great drinks, and themed events, perfect for a night out.
Coco Bongo
10 minutes' drive
A spectacular show combining live performances and music, ideal for those seeking an entertaining night out.
Los Fundadores Park
Los Fundadores Park
10 minutes' drive
A family-friendly park featuring cultural performances and playgrounds, excellent for evening strolls and entertainment.
Tips on navigating the city
City Centre
Playa del Carmen5 min  ·  3.1 km
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  3.2 km
Cancun International Airport (CUN)90 min  ·  59.9 km
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
FAQs
About Iberostar Waves Tucan
What is the distance from Iberostar Waves Tucan to Aeropuerto de Playa del Carmen?
Iberostar Waves Tucan is located 5 km from Aeropuerto de Playa del Carmen, approximately a 10-minute drive.
What types of amenities are featured at Iberostar Waves Tucan?
Amenities include an outdoor swimming pool, fitness centre, spa services, and a tennis court.
What dining options are available at Iberostar Waves Tucan?
The hotel features four dining establishments offering a variety of cuisines, including Mediterranean and Japanese.
How far is Iberostar Waves Tucan from Playacar Beach?
The hotel is located 1 km from Playacar Beach.
Does Iberostar Waves Tucan offer activities for children?
The hotel has a dedicated kids' club and offers a variety of activities designed for children aged 4 to 17.
What time is check-in and check-out at Iberostar Waves Tucan?
Check-in is at 15:00, and check-out is at 12:00.
Does Iberostar Waves Tucan have a pool and fitness facilities?
Yes, the hotel has an outdoor swimming pool and a fully equipped fitness centre.
Are there any nearby attractions to visit from Iberostar Waves Tucan?
Nearby attractions include Xenses (approximately 4 km) and the ancient Mayan city of Tulum.
Is there a shuttle service available from Iberostar Waves Tucan to Cozumel?
The hotel offers a paid airport shuttle service and is located near the port where daily boats to Cozumel depart.
What types of room amenities does Iberostar Waves Tucan provide?
Rooms are equipped with air conditioning, a wardrobe, a safety deposit box, a flat-screen TV, and a balcony.
What languages do the staff at Iberostar Waves Tucan speak?
Staff members speak German, English, Spanish, and French.
What entertainment options are available at Iberostar Waves Tucan?
The hotel offers evening entertainment, including live music, magic shows, and acrobatics.
Is Wi-Fi available at Iberostar Waves Tucan?
Yes, free Wi-Fi is available throughout the hotel.

Next best alternative

Consider them for your next trip.
Check-in
12Dec2025Select date
Check-out
13Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Need more options?
Check Top hotels near Iberostar Waves Tucan
Iberostar Waves Quetzal Hotel Playa del Carmen Skyline photo
Mobile-only price

Iberostar Waves Quetzal Hotel Playa del Carmen

8.4
Great142 reviews
117m from property
USD 224USD 201
per night
Sandos Playacar All Inclusive (Adults Only) Playa del Carmen Beach photo
Mobile-only price

Sandos Playacar All Inclusive (Adults Only) Playa del Carmen

7.3
Very good565 reviews
279m from property
USD 213USD 191
per night
Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Exterior photo
Mobile-only price

Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen

7.8
Very good233 reviews
543m from property
USD 274USD 246
per night